(1) BoardTek respects and protects the lawful rights of stakeholders. We maintain clear, open communication with customers, employees, suppliers and others, disclose information as required by regulators, and provide timely company information.
(2) Communication and grievance channels are in place and handled in good faith with timely responses.
We ensure work is completed and the channels remain open and accurate,with management regularly feeding information back as input for future improvements and planning.
If you have any questions, comments or suggestions, please contact us,and we will respond as soon as possible.
| Stakeholder | Key Concerns | Communication & Response | 2025 Stakeholder Communication Record |
|---|---|---|---|
| Employees | • Legal compliance • Labor relations • Compensation & benefits • Occupational health & safety • Non-discrimination • No forced labor • Diversity & equal opportunity |
Contact: Ms. Hsu, Administration Tel: 03-3963518 Email: peggy.hsu@pttech.com.tw • Periodic management-staff communication meetings • Free health checks • Intranet • Internal announcements |
14 internal employee announcements posted in 2025. |
| Customers | • Product quality & reliability • Customer service • Lead time & capacity • Confidential information protection • Complaint service • Product & service labelling • Product-liability compliance |
Contact: Ms. Tseng, Sales Tel: 03-3963518 Email: carol.tseng@pttech.com.tw • Customer satisfaction surveys • Customer product, environmental, and responsibility requirements & audits, with joint prevention and continuous improvement • Periodic meetings, phone, email contact |
• NDAs signed with all customers. • Monthly business visits to communicate on product and service quality matters. • Annual customer satisfaction surveys. |
| Suppliers | • Supplier environmental assessment • Environment, safety & health management • Regulatory compliance supplier evaluation • Supplier labor assessment • Anti-corruption • Social-compliance supplier social-impact assessment |
Contact: Ms. Chen, Administration Tel: 03-3963518 Email: boboin@pttech.com.tw • NDA signing • Annual audits of suppliers and contractors • Environmental commitment signing |
100% of major suppliers have signed NDAs with BoardTek. |
| Shareholders & Investors |
• Market image • Economic performance • Investment • Company competitive position • Future growth potential • Social-compliance |
Contact: Ms. Liu, Finance Tel: 03-2128833 Email: mingi@pttech.com.tw • Annual shareholder meeting • Periodic investor conferences • Real-time material announcements published on the TWSE Market Observation Post System • Email and phone on company website providing investors an open communication channel |
29 Chinese and 29 English material announcements; 1 institutional-investor briefing held (1 domestic). |